PLDT Customer Support Contacts

This page collects the most common contact points people look for when searching “PLDT address” along with help options.

Hotlines

• 171 (customer hotline reference commonly shown for PLDT customers)
• 177 (enterprise contact line reference)
• *177 (enterprise contact reference from Smart/TNT)

Email (Enterprise)

enterprisecare@pldt.com.ph

Helpful details to include

• Full name and account/service number
• Installation or service address
• Short description of the issue and preferred callback time